We have designed our web site so that it is user-friendly and easy to use. If you have any feedback on our web site and its operation we would love to hear about it. Please contact us and let us know.

We trust that you will find the following information helpful.

Viewing your Shopping Basket

Your shopping basket and order value is always shown on the right-hand side of the screen. Even if your basket is empty it will be displayed with the text "There are currently no items in your basket".

As you add items they will always be displayed so you can easily see which products you have added to your basket.

Browsing & Selecting Products

You can browse the site & products by clicking on the menus, or by keywords using the Search box.

When you have found the product you would like to view or select, simply click on the More button. Additional product information will be displayed.

Each product has an Overview section at the top, followed by Product Options. Product options show all the available sizes, colours, types, etc available for this item. You may need to scroll down the page to view more product options.

How to add an item to your Shopping Basket

When you reach an item you would like to order, simply click on the Add to Cart button.

You will see your selection automatically appear in your Shopping Basket on the right-hand side. You can Continue Shopping to add further items as you wish.

If you decide that you don't want to go ahead with your purchase right now, we won't empty your shopping basket straightaway. We'll keep it filled with all the items shown here for the next 90 days. So the next time you visit our website, you won't have to start over again!

How to Change the Quantity of a Product

To increase or decrease the quantity of a product, simply click on the Edit button to open your Shopping Basket.

This will open your Shopping Basket and allow you to change the quantity by clicking on the (+) and (-) buttons to increase or decrease the item quantity.

The page will then refresh automatically, showing the new quantity and the updated pricing.

Delivery prices will be calculated when you checkout.

How to Remove a Product

To remove a product, simply click on the Delete button. The page will automatically refresh to show any remaining items in your basket.

The Checkout Process

When you click on the Checkout button, you will be taken a secure page where you will be prompted to complete your order by filling out the required information.

Order Summary Page

This shows your current delivery and billing addresses (you can edit these by clicking on the Change button). It also shows the details of your order. At the bottom of this page is where you can input your credit card details and complete the order.

Email Order Confirmation

Once your order has been processed you will receive a confirmation email.

Cheques and Postal Orders

We can also accept payment by cheque, postal order, bank transfer or bank counter payment. For further information please see our How to Pay page.

Billing and Delivery Details

If you have purchased an item from us before, you can simply enter your account details and your billing information will automatically be filled out.

If you are a new customer, please enter you billing information here. If the delivery address is same as the billing address, please check the box at the bottom so that you do not have to fill out the same details twice.

Please follow this link to see a full copy of our Terms & Conditions of Sale.